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Privacy Policy

Last Updated: March 31, 2026

At MarketTrunk, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

Personal Information You Provide

When you contact us through our website, we collect the following information:

• Name: Your full name
• Company Name: Your business or organization name
• Email Address: Your email for communication purposes
• Phone Number: Optional contact number
• Message Content: Any information you include in your inquiry

Automatically Collected Information

Our website itself does NOT directly collect:

• Analytics data
• IP addresses or device information
• Browser or operating system details

However, third-party services we use (such as Cloudflare and Google Fonts) may set technical cookies or collect limited data as part of their service delivery. See Section 7 for details.

Note: If we add our own analytics or tracking in the future, we will update this policy and provide appropriate notice.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Communication: To respond to your inquiries and contact requests
• Business Development: To evaluate potential partnership opportunities
• Customer Service: To provide information about our fulfillment services
• Legal Compliance: To comply with applicable laws and regulations

We do NOT use your information for:

• Marketing without your explicit consent
• Selling or renting your data to third parties
• Automated decision-making or profiling

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

We may share information with trusted service providers who assist us in operating our business, including:

• Web3Forms — processes contact form submissions on our behalf. Your name, email, company, phone number, and message content are transmitted to Web3Forms when you submit the contact form. See Web3Forms Privacy Policy.
• Cloudflare — provides website hosting, CDN, and security services. Cloudflare may process limited technical data (such as IP addresses) for security and performance purposes. See Cloudflare Privacy Policy.
• Email hosting services
• Customer relationship management (CRM) systems

These providers are contractually obligated to keep your information confidential and process it only as necessary to provide their services.

Legal Requirements

We may disclose your information if required by law or to:

• Comply with legal processes or government requests
• Enforce our Terms of Service
• Protect our rights, property, or safety
• Prevent fraud or security issues

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption: Data transmitted through our contact form is protected (requires HTTPS)
• Input Sanitization: Form inputs are sanitized to prevent malicious code injection
• Access Controls: Limited access to personal data on a need-to-know basis
• Security Headers: Content Security Policy and other protective measures

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Typically, we retain contact form submissions for:

• Active inquiries: Until the business matter is resolved
• Archived records: Up to 3 years for business record-keeping purposes

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Access and Correction

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information

Deletion

• Request deletion of your personal information (subject to legal obligations)
• Withdraw consent for data processing (where applicable)

Objection and Restriction

• Object to certain processing of your information
• Request restriction of processing in certain circumstances

Data Portability

• Request a copy of your data in a structured, commonly used format

7. Third-Party Services

Web3Forms

Our contact form is powered by Web3Forms. When you submit the form, your data is transmitted to Web3Forms for processing and email delivery. Web3Forms acts as a data processor on our behalf. For more information, see the Web3Forms Privacy Policy.

Cloudflare

Our website is hosted on Cloudflare Pages and uses Cloudflare's CDN and security services. Cloudflare may set technical cookies (such as cf_clearance) for bot management and security purposes. These are strictly necessary cookies and do not track you for advertising. For more information, see the Cloudflare Privacy Policy.

Google Fonts

Our website uses Google Fonts to display typography. When you visit our site, your browser connects to Google's servers to load font files, and Google may collect certain technical information (such as your IP address). Please review Google's Privacy Policy for details.

8. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected information from a child, we will delete it promptly.

9. International Data Transfers

If you are located outside the United States, please be aware that your information may be transferred to and processed in the United States, where data protection laws may differ from those in your country.

10. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know if your information is sold or disclosed
• Right to opt-out of the sale of personal information
• Right to deletion of personal information
• Right to non-discrimination for exercising your rights

Note: MarketTrunk does NOT sell, share, or rent your personal information to third parties. Because we do not sell personal information, no opt-out mechanism is required. If you have questions about your California privacy rights, please contact us at info@markettrunk.com.

11. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including those outlined in Section 6 above.

Legal Basis for Processing:

• Consent: When you submit the contact form
• Legitimate Interest: To respond to inquiries and develop business relationships
• Legal Obligation: To comply with applicable laws

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Posting the updated policy on this page
• Updating the "Last Updated" date at the top
• Providing notice on our website or via email (for significant changes)

Your continued use of our services after changes become effective constitutes acceptance of the updated policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

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